Support
Tell us what happened.
Include your iOS version, Airlock version, and the steps that led to the problem.
contact@airlockapp.orgCommon questions
Common questions.
Why does Airlock need Screen Time permission?
Airlock uses Apple’s Screen Time permission to block only the apps and websites you select. You can change that permission in iOS Settings.
Does Airlock watch or record me breathing?
No. Airlock guides the timing but does not watch or record you. It does not use your camera, microphone, or HealthKit. It reads device tilt only to animate the flower on your iPhone; tilt is never used to verify breathing, stored, or sent anywhere.
Where is my data?
On your iPhone. Airlock does not send us a copy of your app activity.
An app did not block or unlock correctly.
Check that Screen Time and Notifications are allowed for Airlock, then restart the app. If the problem continues, email us with your iPhone model and iOS version.
How do I report a bug?
Tell us what you did, what you expected, and what happened. Add a screenshot only if it helps, and leave out private information.